Platform × CRM × Growth

SOS SANTÉ

A medical equipment and home-care platform with its own CRM, built from strategy to launch and now growing through search, AI assistants, ads and social media.

  • Strategy
  • UI/UX
  • Platform development
  • CRM
  • Product catalog
  • Testing
  • Deployment
  • SEO
  • GEO
  • Ads
  • Social media

Starting point

SOS SANTÉ sells and rents medical equipment and coordinates home care with partner professionals: nurses, physiotherapists, doctors, carers and ambulances.

We took the whole project: strategy, UI/UX, the platform and its CRM, testing and launch. Today we run its growth.

The challenge

People often arrive worried, for a parent at home or a patient leaving hospital. They need the right equipment or care quickly, and a person to talk to.

Hundreds of pages for products, services and cities had to stay simple to use, and every request had to reach the team.

Client
SOS SANTÉ
Industry
Medical equipment and home care
Scope
Strategy to launch, CRM, then SEO, GEO, ads and social media
Coverage
Five cities

From strategy to growth

What happened.

  1. 01StrategySale, rental and home care mapped as three paths that end in one request.
  2. 02UI/UXCalm, clear screens, with a quote and WhatsApp always one tap away.
  3. 03DevelopmentThe platform, the product catalog and the CRM, built as one product.
  4. 04TestingEvery path from product to request tested end to end, on every screen size.
  5. 05LaunchDeployed with product, service and city pages, and guides for families.
  6. 06GrowthOngoingSEO, GEO, ads and social media to bring in more requests.

The right equipment, the right care, one message away.

Families do not want to browse for long. They want to know what they need, what it costs and how soon it can be at home.

So every page leads to a quote, a call or WhatsApp.

SOS SANTÉ home page on desktop with the help and catalog buttons
SOS SANTÉ home page on a smartphone with the bottom navigation bar
Home: help and the catalog first, with an app-like navigation bar on phones.

What we built

Catalog

Equipment

Buy or rent.

76 products in five categories, from respiratory and mobility to comfort, diagnosis and instruments, each with its own page.

Services

Home care

Care at home, coordinated.

Physiotherapy, nursing, doctor visits, carers and ambulance transport, coordinated with partner professionals.

Back office

CRM

Every request in one place.

Quotes and care requests land in one CRM, so the team can answer, follow up and plan each delivery.

Reach

City pages

Five cities.

Pages for sale, rental and home care in each city the company serves.

Content

Guides

Answers for families.

29 guides on choosing, renting and living with medical equipment at home.

Growth

SEO, GEO, ads & social

Found, quoted, chosen.

Structured data, FAQ answers and a summary written for AI assistants, plus ads and social media. Ongoing.

From need to quote

  • Equipment categories and popular products on the home page
    1 · Pick a category
  • A product page with photos, description and the quote button
    2 · See the product
  • The free quote form with WhatsApp and email options
    3 · Ask for a quote
The medical equipment rental page on desktop
A product page on a smartphone with the quote and WhatsApp buttons
Rental and product pages, each ending in a quote or a WhatsApp message.

Status

The platform and its CRM are live. SEO, GEO, ads and social media are the work we are doing now.

Platform
What we built: Catalog, home-care services and city pages
Where it stands: Live
Back office
What we built: A CRM for every quote and care request
Where it stands: Live
Content
What we built: Guides for families
Where it stands: Live, growing
SEO & GEO
What we built: Structured data, FAQ and AI summary
Where it stands: Ongoing
Ads & social
What we built: Campaigns and social media
Where it stands: Ongoing

In numbers

products to buy or rent
76
home-care services
5
cities with their own pages
5
guides for families
29

As of: sossante.ma, October 2026.

Credits

Client
SOS SANTÉ
Services
Strategy, UI/UX, platform development, CRM, testing, deployment, SEO, GEO, ads, social media
Team
ITA GROUPE

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